- Resident Services
- Social Services
As a service provider, it is important that we provide high-quality, accessible services to residents. We recognize the diverse needs of all our residents and respond by striving to provide goods, services and facilities that are accessible to all. The County will strive to meet the accessibility needs of people with disabilities in a timely manner.
The County will meet or exceed the regulations made under the Accessibility for Ontarians with Disabilities Act (AODA), 2005. Timelines will vary. For more information on timelines, check out our Multi-Year Accessibility Plan.
The County will make sure that:
The County's AODA policy addresses the following:
People with disabilities can bring a support person to any County-owned facility. The County will waive any admission fee for the support person.
If you would like more information, or have comments on accessibility services, please do so by contacting the Accessibility Clerk at the information listed below. You can also take a moment to fill out an online form .
T 519.837.2600 x 2660
E Accessibility Clerk
County of Wellington
74 Woolwich Street
Service disruptions will be posted in a manner that best suits the disruption. Where possible, a service disruption will be posted on the County's website.
The County welcomes services animals into our facilities in areas that are open to the public.
Alternate formats of any document that the County creates, will be provided in an alternate format, upon request. If you would like to request an alternate format, please contact the Accessibility Clerk or the department responsible.
Staff will receive training in accordance with the Accessibility for Ontarians with Disabilities Act.
Communication supports are available for meetings or appointments, upon request. If you need a communication support, such as an American Sign Language (ASL) interpreter, please contact the Accessibility Clerk .
Requests need to be made as far in advance as possible.
Accommodations will be provided during the recruitment process to candidates who make their needs known in advance. If an accommodation is required for a job interview with the County of Wellington, the candidate should contact the Human Resources Department to make arrangements.