Concerns or Complaints about Licensed Child Care

If you have a concern or complaint about a licensed child care programme in Wellington or Guelph, please contact us. Concerns or complaints are made in confidence.


Programme Advisor
T 519.837.3620 x3095
T 1.800.265.7294 x3095


Is your concern about a licensing requirement?

Please call the Ministry of Education
T 1.877.510.5333 x3654

If you have a complaint about an unlicensed child care provider, contact the Ministry of Education. Unlicensed child care is not monitored. Ministry of Education staff will investigate complaints about unlicensed child care.