About RIDE WELL

    Province of Ontario logo

On October 1, 2019, Wellington County launched a county wide, demand based, public transit service available to all residents and visitors. This pilot service is funded by the Government of Ontario and offers a safe, affordable option for people to move throughout the County. The programme was awarded two additional years of funding and is now set to complete in 2025.

RIDE WELLᴼᴹ is a public transit service that uses a rideshare model of operation. The County has partnered with a technology company (RideCo) to provide on-demand shared rides. RideCo's software optimizes the rides such that as many people with as few vehicles possible are getting to their destinations in a reliable way. It provides an alternative option to owning and using a personal vehicle in a rural setting and for those who cannot access vehicles for regular needs.

The service operates Monday to Friday, 6:00 am to 7:00 pm. Bookings can be made to or from any address in Wellington County or Guelph. Please note, for service in Guelph riders must have a pick-up or destination in Wellington County.

Download the RIDE WELL app on the App Store or Google Play Store, visit www.ridewell.ca/book, or phone 1.833.900.RIDE(7433) to register or book your trip today!

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Community Response Survey

To assist the County of Wellington in understanding the potential demand for a public transportation service in our area, an online community survey was created. In total, 869 responses were received during the week the survey was open. The results confirmed community support, identified commuter patterns and substantiated the need in our community.

Moving forward, additional community consultations will be held.

Community Response Rates:

Community Rural Response # "Urban Centre Response # Community Total # Community Total %
Township of Puslinch 12 24 36 4.1%
Guelph/Eramosa Township 20 34 54 6.2%
Town of Erin 5 16 21 2.4%
Township of Centre Wellington 16 377 393 45.2%
Township of Mapleton 8 23 31 3.6%
Township of Wellington North 10 95 105 12.1%
Town of Minto 11 74 85 9.8%
City of Guelph   138 138 15.9%
Outside Wellington and Guelph   6 6 0.7%
TOTAL 82 787 869 100.00%

Community Support Rates:

  No Opinion Oppose Support
Township of Puslinch 0.1% 0.7% 3.3%
Guelph/Eramosa Township 0.2% 0.5% 5.5%
Town of Erin 0.0% 0.1% 2.3%
Township of Centre Wellington 0.7% 5.2% 39.4%
Township of Mapleton 0.0% 0.5% 3.1%
Township of Wellington North 0.8% 0.9% 10.4%
Town of Minto 0.9% 0.4% 8.4%
City of Guelph 0.2% 0.1% 15.5%
Outside Wellington and Guelph 0.0% 0.0% 0.7%
TOTAL 3.0 8.4% 88.6%
Media

County's Ride Well programme set to extend to 2025

November 16, 2021 by GuelphToday

The Ride Well program is set to be extended until the first quarter of 2025 as the county has received confirmation on the extension of provincial funding

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Ride Well motors past second anniversary with growing ridership

October 26, 2021 by the Wellington Advertiser

Ride Well, Wellington County’s answer to rural transit accessibility, saw record demand for the service in September before passing its second year anniversary at the beginning of October.

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Wellington County secures grant to develop ride sharing system

June 21, 2018 by the County of Wellington

The Ministry of Transportation of Ontario (MTO) has granted $499,950 to the County of Wellington to develop a demand-based ridesharing system that will service Wellington County. 

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Wellington County looking at own public transit service

February 9, 2018 by Guelph Mercury

In municipalities of all sizes, not everyone has ready access to a vehicle, and that can cause problems when it comes to having to get to work, or a student needing to get to a classmate’s home to work on a project.

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© 2023 County of Wellington, 74 Woolwich St. Guelph, Ontario N1H 3T9, T 519.837.2600, TF 1.800.663.0750, F 519.837.1909