Information and Updates
Please check back often for new information and updates.
- As of June 12, face coverings are required to be worn inside all commercial businesses in Wellington County. This decision was made by the Wellington-Dufferin-Guelph Medical Officer of Health. Read Emergency Order No. 1.
- In response to the Stage 3 announcement by the Province, Dr. Mercer has updated her Section 22 Order on the use of face coverings in commercial establishments effective July 14. Read Emergency Order No. 2.
- On September 15, in response to the increasing number of cases in our region, Dr. Mercer announced updates to the Section 22 Order on the use of face coverings which will take effect on September 18. Read Emergency Order No. 3.
- On December 21, the Ontario Government ordered a Provincewide Shutdown, effective December 26 at 12:01 am.
- On January 12, the Ontario Government issued a Provincewide Stay at Home Order, effective January 14 at 12:01 am.
- On February 16, the Wellington-Dufferin-Guelph Public Health region returned to the Red-Control Zone of Ontario's COVID-19 Response Framework.
Mandatory screening procedures will be in place at the entrances of all County buildings, and individuals will be required to have their temperature taken by staff, wear a face covering and respect physical distancing protocols at all times inside our facilities.
As of March 23, the County of Wellington and all seven of its member municipalities have declared emergencies in accordance with the Emergency Management and Civil Protection Act, 1990, as a result of the global COVID-19 pandemic.
County officials are working closely with Wellington-Dufferin-Guelph Public Health to respond to the situation. As more information becomes available, the County of Wellington is making additional changes to slow the spread of COVID-19.
Please review the following County operational changes and closures:
Administration Centre |
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The County of Wellington’s Administration Centre (74 Woolwich Street) is closed to the public until further notice. All non-essential County deliveries are to be halted. | ||||||||||||
County Council and Committee Meetings |
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All Committee and Council Meetings will continue via Zoom audio. The public will be able to call in and observe these meetings. Agendas and teleconference information will be posted to the Council and Committee calendar as it becomes available. | ||||||||||||
County Garages |
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All County Garages are closed to the public until further notice. | ||||||||||||
Green Legacy |
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Green Legacy tree nurseries are closed for volunteering. Orders may be placed online for distribution in Spring 2021. For more details visit www.greenlegacy.ca |
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Housing and Emergency Shelter |
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Housing Services and Guelph Non-Profit have resumed usual work practices with added precautionary measures in place.
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Ontario Works - Financial Assistance |
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During the COVID-19 emergency, Ontario Works staff are working to deliver essential services.
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RIDE WELL Rural Transit Service |
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RIDE WELL is currently operating but is taking proactive measures to limit further transmission of COVID-19. We have updated our terms and conditions.
We are asking the public to not book or enter RIDE WELL vehicles if you have:
When using the service, we ask passengers to follow the safety measures below:
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Settlement Services |
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During the COVID-19 emergency, Settlement Services staff are working to deliver essential services.
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Social Services |
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In an effort to slow the spread of COVID-19, County of Wellington Social Services offices are closed to the public until further notice. Social Services continues to provide service over the phone, by mail and through electronic communication. Please see below for service options. Dropping off documents
In-person rent payment is not available at this time. We are requesting that all tenants that currently pay in person or use Debit/Interac for rent payments, consider alternate payment options for the next few months. We understand that this may be challenging, and we want to support you where possible. Please visit the County's Social Services webpage for additional details. We appreciate your understanding and flexibility as we work to slow the spread of COVID-19. Child Care Subsidy Help for families to pay for licensed child care for children is available for families who are financially eligible and have an approved reason for service. For more information visit (link to Fee Subsidy page on website) To apply call 519-837-3620 x3090 Although our office is closed to the public, staff continue to be available to assist via phone and other electronic formats |
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Solid Waste Services |
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All County waste facilities are open with their regular operating hours. Reuse Centres will remain closed until further notice. More information on County waste facilities can be found at www.wellington.ca/sws. There are currently no changes to the County of Wellington's curbside collection services. At this time, we are continuing the User Pay Bag programme, asking that residents use County-issued garbage bags. Details on curbside collection can be found at www.wellington.ca/sws. Continuing to require the use of User Pay bags is to support our contractor and ensure that they are able to continue collecting waste materials across the County. Our staff are making deliveries to our retailers to ensure that User Pay bag inventory remains available. The County is also offering a temporary home delivery service for User Pay bags. Orders can be placed and processed online at www.wellington.ca/wasteinfo. Residents unable to access this service online can call 519.837.2601 and arrangements will be made. Any other questions can be directed to our Solid Waste Services department at wasteinfo@wellington.ca. |
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Wellington County Library |
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Please visit the COVID-19 Library page for current information. |
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Wellington County Museum and Archives |
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On Monday, February 22, the Wellington County Museum and Archives will resume regular business hours (Monday - Friday from 9:30am - 4:30pm, weekends from 1:00pm - 5:00pm, Archives closed Sunday). Museum: A maximum of 10 visitors allowed inside the Museum at one time. You do not need an appointment to visit the Museum; however, if you are coming with a larger group and want to make sure you are able to come inside with our 10 maximum restriction in place, please call us at 519.846.0916 x 5221 to set up a time for your group to visit! The Heritage Barn and some Museum galleries (including interactive and high contact exhibit components) will remain closed. Donations to the WCMA collection can be made by appointment. Contact Museum Curator, Hailey Johnston or Archivist, Karen Wagner Archives: A maximum of 5 visitors will be allowed inside the Archives at once. Retrieval services will be available. The public will not be permitted to browse the collection at this time. The use of personal laptops is encouraged inside our facilities, and computer and microfilm reader printer use will be available by appointment. Call 519.846.0916 x 5225 or email Karen Wagner. Programming: Check our calendar for our upcoming programmes and events. Staff are also available for guided group tours and outreach. Please call 519-846-016 x5224 or email Kyle Smith. Facility Rental: WCMA event spaces are open and available for rent. Total capacity, per event, per space both indoors and out, will be determined by WCMA staff, based on the maximum 30% capacity restriction, the total number of attendees, social circles, physical distancing, COVID-19 restrictions and protocols. Please contact 519.846.0916 x 5221 for more information. Virtual WCMA: Do not forget to visit us online! The WCMA has lots of great activities, online exhibits, photo galleries and digital databases! www.wellington.ca/museum Share Your Story |
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Wellington Terrace Long Term Care Home |
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We recognize the importance of social connection for seniors, please be assured that our team will contact families to determine strategies for you to stay in touch with your loved one. The Wellington Terrace will continue to post updates as the COVID-19 situation evolves. Please visit our Wellington Terrace COVID-19 Information and Updates page. |
For additional information on COVID-19 please visit Wellington-Dufferin-Guelph Public Health's Novel Coronavirus (COVID-19) webpage.
Additional Resources
- COVID-19 Resources for Businesses
- Government of Ontario's COVID-19 Response Framework
- COVID-19 Poster for Businesses - Face Masks Required
- Ministry of Health - Self-Assessment Information
- How to Self-Isolate
- How to Self-Monitor
- How to Wash Your Hands Factsheet
As we collectively work through this challenging period together, the County would also like to share helpful resources that are available. We encourage you to visit our COVID-19 Support and Resources page for government resources, and business, agriculture, and economic development supports.
*Last updated: February 16, 2021 at 3:45 pm.