How many items can I borrow at once? |
You can borrow up to 50 items on a library card. There are no limits by type of item (book, magazine, CD, DVD etc.). |
How long can I borrow materials? |
- 3 Days: Lightning Loan DVDs
- 1 Week: Lightning Loan books, DVDs, Video Games, Magazines, Hotspots, Chromebooks, Board Games and iPads
- 3 weeks: All other materials
- eBooks and eAudiobooks available through OverDrive are automatically checked out for 14 days.
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How can I find out when my library materials are due? |
Your due dates are printed on your check out slip and can be found under My Account on the Library's online catalogue. You can also ask staff at any of the library branches, in person or by phone. |
How do I see what materials I have on my card using the online catalogue? |
To Review Your Account:
- Select My Account from the home page of the library catalogue.
- Enter your library card number and PIN.
- You can review your personal information, current checkouts, holds, fines and requests from the My Account home page.
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Do I have to return materials I borrowed to the branch where I got them? |
Library materials can be borrowed, renewed, or returned at any Wellington County Library branch. After hours book drops are available at each branch for library materials. |
Can I renew my library materials? |
Yes. To renew your materials, call or visit any Wellington County Library branch. You can also renew items by using the library's online catalogue.
If there is a hold for another patron on an item, or if you have already renewed the item, you will not be able to renew it.
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How do I renew library materials using the online catalogue? |
To renew materials:
- Select My Account from the home page of the online catalogue.
- Log in with your library card and PIN.
- Click on the Checkouts tab.
- Select the boxes beside the items that you would like to renew.
- Click the Renew button at the top or bottom of the list of checkouts.
- Confirm that you want to renew the selected items.
- Confirm that the items did renew. If there was a problem, there will be a note in red below the item in your Checkouts list.
- For more assistance, please contact your local branch.
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Do I have to pay my fines before I can take out library materials? |
When a borrower has over $5.00 in fines and/or replacement charges, borrowing privileges will be suspended until the fines are paid.
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What do I do if I have accidentally damaged or lost library material? |
For material lost or damaged, as determined by library staff, you will be charged the cost of replacing the item (plus GST) and a $3.00 processing fee. If at a later time, a lost item is found and returned, at the Branch Supervisor's discretion, you will be refunded the cost of the item upon presentation of payment receipt and item.
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What are Lightning Loans? |
Lightning Loans are current adult fiction and DVD bestsellers. They have a shortened loan period - 7 days for books and 3 days for DVDs. They cannot be renewed. Lightning Loans are not available for holds, but there are other copies available that you can place holds on.
Lightning Loans are lucky finds - so come in to your local branch to see what titles are available!
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