COVID-19 Terrace Information and Updates


Please check back often for new information and updates.

Click here for information re:   Covid 19 Vaccine Information Jan 2021

                                                       Covid 19 Vaccine Appointment Info Jan 7 2021

                                                        Covid 19 Vaccine After Care Information

Indoor Visiting: 

At this time no general visitors are permitted in the home.
Residents may have one Essential Caregiver visit at a time (with a maximum of two essential caregivers per resident)
o Visiting hours are 10:30-6:30 daily
o No resident outings or leave of absences permitted
o Visiting areas: chapel, clearing, resident room. If the home is in an outbreak status visits must be in the residents room only.
o No balcony, courtyard, dining room or living room visits
o ALL essential items must be dropped off at the front door and held for 48 hours
o Absolutely no food or drinks should be brought in for residents or visitors
Residents in Long Term Care Homes may designate a maximum of 2 individuals as Essential Caregivers.
Essential caregivers are defined by the Ministry as important partners in care who provide direct care to the resident such as helping with feeding, mobility, hygiene or cognitive stimulation.
They may be a family member or a friend or a privately hired paid companion that visits only Wellington Terrace.
All visitors will be screened on entry to the building and must provide proof of a negative COVID test within the week prior to the visit.
The government has said that essential caregivers will be allowed to visit the home even in the event that other visiting is restricted.
In an outbreak situation the home will be directed by public health on visiting including essential caregivers.
You may communicate to the home the 2 essential care givers who have been identified for your resident. You may do this by emailing Peg Muhlbauer, Assistant Administrator at or calling 519 846 5359 ext. 7240.
Changes to the essential caregiver list should only be made in response to the residents care needs or the availability of the caregiver.  All changes to the essential caregiver list need to be made in writing and planned prior to visiting the home. 
Visitors must wear a surgical mask and face shield (provided by the home) for the entire duration of their visit. No food or drink is permitted.

Essential Visitor Education:

Please review the following information prior to visiting the home as an essential caregiver

Window and Virtual Visits

outdoor visitswindow visits
Window visits are booked in advance by calling Mary Black, Volunteer Coordinator at 519 845 5359 ext 7266.
Residents sit inside the home with family outside in an enclosed space with heat. Communication is over the cellphone or through a two way monitor. Residents may wear blue tooth headsets in order to aide communication. 
Visitors are asked to use the disinfectant wipes to clean the space after their visit.
Virtual visits may be facilitated phone calls, skype, zoom or facetime calls. Visits are facilitated through the neighborhood recreation therapist
If you are not an essential caregiver please remember that virtual and window visits may be booked by calling Mary Black at ext. 7266.

Essential Item Drop Off

COVID 19 does live on surfaces and Public Health has advised that it is best to limit items coming in from outside the home to essential items only. We want to keep residents rooms clutter free to ensure good cleaning and infection control practices are maintained.
For essential items, which are defined as personal care items or clothing, please drop off on the provided cart. These items are then set aside for 48 hours, disinfected and delivered to the resident. 

Tuck Cart

We have a Tuck Cart stocked with treats and seasonal items. Many residents enjoy picking out their own items. If you wish to treat your loved one to a gift certificate for the tuck cart this may be arranged by calling the business office at 519.846.5359 ext.  7226.
tuck cart
If you would like to purchase clothing for your loved one, you may choose to order online from Geri Fashions or Silvert's and they will arrange delivery directly to the home.

For additional information on COVID-19 please visit Wellington-Dufferin-Guelph Public Health's Novel Coronavirus (COVID-19) webpage.

Additional Resources

As we collectively work through this challenging period together, the County would also like to share helpful resources that are available. We encourage you to visit our COVID-19 Support and Resources page for government resources, and business, agriculture, and economic development supports. 

Contact Us:
Wellington Terrace
474 Charles Allan Way
Fergus ON N1M 0A1
T. 519.846.5359 
F. 519.846.9192

© 2020 County of Wellington, 74 Woolwich St. Guelph, Ontario N1H 3T9, T 519.837.2600, TF 1.800.663.0750, F 519.837.1909