Am I Eligible? |
You might be eligible for Ontario Works if you:
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How to Apply for Ontario Works |
If you are applying for assistance and you meet any of the following criteria, please call our office to speak to an Intake Worker:
If any of the above apply to you, please call our office to speak with an Intake Worker: Monday to Friday If you do not fall into any of the above categories, you can apply online anytime or by phone with the provincial Intake and Benefits Administration Unit from Monday to Friday 8:30am – 5:00pm. |
Before you start your application |
Make sure all family members included in your application are with you when you complete your application so they can provide their consent and confirm their information. Only submit one application for you and your family that lives with you. Have your family’s identification documents ready, such as:
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Application Process |
Step 1 – Complete an applicationYou can apply by phone or online. Apply by phone – Call the provincial Intake and Benefit Administration Unit toll free from Monday to Friday 8:30am to 5:00pm. The telephone application will take approximately one hour to complete. Intake and Benefits Administration Unit Apply online – Complete an online application anytime at: www.ontario.ca/socialassistance Step 2 - Meet with a CaseworkerOur Ontario Works office will call you within four business days of submitting your application (not including weekends and holidays) to schedule an appointment for you to talk to a Caseworker. Appointments are currently done over the phone while our office remains closed for in-person services due to COVID-19. Have all of your documents ready for your appointment. A Caseworker will review your Ontario Works application and will tell you about any other programs or benefits you might find helpful. Step 3 – Receive Assistance and Participate in Employment-Related ActivitiesYou will receive a letter in the mail with details about your Ontario Works benefits, and consent forms that you will have to sign. You will also develop and follow a plan for you to participate in employment-related activities while you are receiving assistance. |
Interpretation Services |
The Ontario Works department is dedicated to ensuring that all individuals are able to access necessary services. When required, the services of qualified interpreters are available for most languages for the Ontario Works application process. |
Contact Information |
Provincial Intake and Benefits Administration Unit County of Wellington Ontario Works |