Core Values and Eligibility

Core Values

Settlement Services staff provide service to individuals in the community while following the principles and values below:

  • Access
  • Cultural sensitivity Youth sitting together
  • Client empowerment 
  • Respect for the individual
  • User-defined services
  • Holistic approach
  • Inclusion
  • Community development
  • Collaboration
  • Accountability
  • Orientating positive change
  • Reliability


Eligibility Requirements

To qualify for the services provided by Settlement Services staff, individuals must meet one of the following criterions:

  • Permanent resident of Canada who has not become a Canadian citizen Father and son
  • Protected persons as defined by Section 95 of the Immigration and Refugee Protection Act
  • Individuals who have been selected, in Canada or overseas, to become permanent residents
  • Convention refugees and protected persons overseas who have been selected for resettlement in Canada
  • Live-in caregivers

The County of Wellington regrets that we are unable to provide Settlement assistance to prospective newcomers overseas.  Eligibility for this programme is provided after arrival in Canada. 

Admission to Canada is strictly regulated through Immigration, Refugees and Citizenship Canada (IRCC). Information on how to make an application can be found here: Immigrate to Canada -


Citizenship and Immigration Canada Logo

© 2023 County of Wellington, 74 Woolwich St. Guelph, Ontario N1H 3T9, T 519.837.2600, TF 1.800.663.0750, F 519.837.1909