In an effort to slow the spread of COVID-19, County of Wellington Social Services offices are closed to the public until further notice. Social Services continues to provide service over the phone, by mail and through electronic communication. Please see below for service options.
Dropping off documents?
Please use the drop boxes location on the exterior of our office buildings.
Need to contact our staff?
Please contact staff directly by phone/email or speak to our reception staff by phone for assistance at 519.837.6274
Need to apply for assistance?
You can apply online or contact us by phone for assistance at 519.837.6274
Pre-arranged in-person services
Call ahead to arrange a time to visit us to complete the following in-person transactions:
1. Signing your new lease with Housing
2. Picking up an assistance cheque
In-person rent payment is not available at this time.
For all tenants that currently use Debit/Interac for rent payments or pay in person, we request that you would consider alternate options for rent payment for the next few months. This will help us all to maintain safe social distancing, and reduce community transmission of infections. This is a reminder that it is a tenant responsibility to pay rent on time, and we understand this situation may be challenging so we want to support you in making arrangements where possible. Please contact the Housing Services office if you are able to make alternative arrangements to paying rent in person, including but not limited to:
- Pre-Authorized Payments
- Cheques; mailed to the office or dropped off at the office mailbox
- Post-dated cheques (only accepted for rent payments after the first month's rent)
- Ontario Works (OW) pay direct system
- Ontario Disability Support Program (ODSP) pay direct system
We appreciate your understanding and flexibility as we work to slow the spread of COVID-19.
COVID-19 Information and Updates
Main Office
Hours
Monday to Friday ~ 8:30am to 4:30pm
Summer Hours ~ 8:30am to 4:00pm (Victoria Day to Labour Day)
Contact
138 Wyndham St N. Guelph ON N1H 4E8
T. 519.824.7822
T. 1.800.663.0750
F. 519.837.6349
Housing Services are delivered from our office located in downtown Guelph. Appointments can be made with staff to meet at a Fergus and a Mount Forest location. To speak with a specific member of our team, please click on the appropriate team button.
Property Services Maintenance Housing Services Staff Housing Services Managment
After Hours Emergency - To speak directly with a person T 519.824.7822
After Hours NON Emergency - to leave a message 519.824.1960
| Property Services |
|
To reach Property Services Staff please dial T 519.824.7822 followed by the extension.
| Title |
Name |
Extension |
Buildlings |
| Property Services Officer |
Alyssa Hall |
x5131 |
450 Albert St; 250 Daly St.; 320-350 Derby St.; 360 Derby Cres.; 517-547 Derby St.; 305-339 Prospect St.; 301-303 Edinburgh Ave; 110 Edward St.; 235 Egremont St.; 38 Elizabeth St.; 500 Ferrier Ave.; 450 Ferrier Ave.; 133 Frederick St; 182 George S.; 51 John St.; 56 Mill St.; 212 Whites Rd. |
| Property Services Officer |
Lynne Johnson |
x4150 |
Algonquin/Ferndale/Brant; 232 Delhi St.; 229 Dublin St.; 33 Marlborough Rd.; 221 Mary St; Edmonton/Vancouver; 576 Woolwich St.; 559 Woodlawn Rd.; 68 Delaware Ave.
|
| Property Services Officer |
Sarah Oliver |
x4180 |
14 Centre St.;22 Church St.;130 Grange St.;Scattered Hadati (includes Eastview Ave., McIlwraith Cres., Victoria Rd., Hadati Rd., Yeats Cres., Casino Ave., Mountford Dr.);387/411 Waterloo Ave.;Applewood/Sunset;Mohawk/ Delaware/Montana;131/133 Wyndham St. |
| Property Services Officer |
Chandra Stirling |
x4380 |
15 Willow Rd; 39 Dawson Rd.; 165 Gordon St.; 169 Gordon St.; 32 Hadati Rd.; 263 Speedvale Ave. |
| Property Services Clerk |
Paige Cutting |
x4140 |
32 Hadati Rd.; 263 Speedvale Ave.; Willow/Dawson; 14 Centre St.; 22 Church St.; 130 Grange St.; 387/411 Waterloo Ave.; Applewood/Sunset/Willow; Mohawk/ Delaware/Montana. |
| Property Services Clerk |
Melanie Elmquist |
x4440 |
Algonquin/Ferndale/Brant; 232 Delhi St.; 33 Marlborough Rd.; 221 Mary St; 576 Woolwich St.; 559 Woodlawn Rd.; 68 Delaware Rd.; 500 Ferrier Ave.; 450 Ferrier Ave.;301-303 Edinburgh Ave; 110 Edward St.; 133 Frederick St;235 Egremont St.;450 Albert St; 250 Daly St.; 212 Whites Rd.; 320-350 Derby St.; 360 Derby St.; 517-547 Derby St.; 305-339 Prospect St.;38 Elizabeth St.;51 John St.;56 Mill St.
|
| Property Accounting Coordinator |
Samantha Stull |
x4100 |
165 Gordon St.; 169 Gordon St.; 131/133 Wyndham; 229 Dublin; Vancouver/Edmonton; Scattered Hadati (includes Eastview Ave., McIlwraith Cres., Victoria Rd., Hadati Rd., Yeats Cres., Casino Ave., Mountford Dr.); 182 George St. |
|
| Maintenance Staff and Building Custodians |
|
To reach Maintenance Staff please dial T 519.824.7822 followed by the extension.
| Title |
Name |
Extension |
Buildings |
| Maintenance Coordinator |
Arthur Ash |
4370 |
Willow/Dawson; 165 Gordon St.; 169 Gordon St.; 32 Hadati Rd.; 301-303 Edinburgh Ave;500 Ferrier Ave.; 450 Ferrier Ave. |
| Maintenance Coordinator |
Lindsay Bradley |
4220 |
263 Speedvale Ave.; 14 Centre St.; 22 Church St.; 130 Grange Ave.; 387/411 Waterloo Ave.; Applewood/Sunset; Mohawk/Delaware; 131/133 Wyndham St. Willow Rd. |
| Maintenance Coordinator |
Jeff Gramigna |
5130 |
450 Albert St; 250 Daly; 320-350 Derby Cres.; 360 Derby Cres.; 110 Edward St.; 235 Egremont St.; 38 Elizabeth St.; 133 Frederick St.; 182 George St.; 51 John St.; 56 Mill St; 212 Whites Rd; 305-339 Derby St.; 305-339 Prospect St. |
| Maintenance Coordinator |
Andy Rees |
4460 |
Algonquin/Ferndale/Brant; 232 Delhi Ave.; 229 Dublin St.; Edmonton/Vancouver; 33 Marlborough Rd.; 221 Mary St; 576 Woolwich St.; Scattered Hadati (includes Eastview Ave., McIlwraith Cres., Victoria Rd., Hadati Rd., Yeats Cres., Casino Ave., Mountford Dr.) |
Building Custodians
| Title |
Name |
Extension |
Buildings |
| Building Custodians |
Rob Roth |
|
Marlborough, Delhi, Hadati |
| Building Custodians |
Matt Goerz |
|
Woolwich, Dublin |
| Building Custodians |
Helen Gordon |
|
Gordon |
| Building Custodians |
Patrick O'Connell |
|
Grange, Waterloo |
|
| Housing Services Staff |
|
To reach Housing Services Staff please dial T 519.824.7822 followed by the extension.
| Title |
Name |
Extension |
| Accounts Receivable/Reception |
Erin Runciman |
x4070 |
| Housing Planning and Policy Analyst |
Amy Johnston |
x4090 |
| Housing Programme Advisor |
Michele Shears |
x4080 |
| Housing Programme Advisor |
Shannon McDowell |
x4240 |
| Housing Coordinator |
Nancy Butts |
x4120 |
| Programme Support Worker |
Rubina Mian |
x4710 |
|
Applicant Services Coordinator
|
Samantha White |
x4350 |
|
Applicant Services Coordinator
|
Jennie Matthews |
x4360 |
|
Housing Registry Clerk
|
Kevin Priestley |
x4330 |
|
Housing Services Clerk (CWL)
|
Danielle Stinson |
x4670 |
|
Housing Community Support Worker
|
Jane Reble |
x4200 |
|
Housing Community Support Worker
|
Karin Gerreman |
x4270 |
|
Capital Works Coordinator
|
Erin Marriott |
x4480 |
|
Works Control Clerk
|
Caroline Drohan |
x4420 |
|
Housing Services Clerk (Maint.)
|
Jessica MacKenzie |
x4280 |
|
To reach the Housing Stability Team please dial T 519.837.2600 followed by the extension.
|
|
Supportive Housing Caseworker
|
Sonja Roks |
x3440 |
|
Housing Stability Coordinator
|
Brianne Cox |
x3185 |
|
Housing Stability Coordinator
|
|
x3220 |
|
Housing Stability Coordinator
|
Tyler Pettipiere |
x3680 |
|
Housing Stability Clerk
|
Sara Hogeveen |
x3130 |
|
| Housing Services Managment |
|
To reach Housing Services Managment please dial T 519.824.7822 followed by the extension.
| Title |
Name |
Extension |
| Director of Housing |
Mark Poste |
x4040 |
| Housing Operations Manager |
Harry Blinkhorn |
x4340 |
| Housing Programme Manager |
Paul Skinner |
x4690 |
| Applicant Services Manager |
Elizabeth Black |
x4400 |
| Community Property Services Manager |
Victoria Toman |
x4300 |
| Maintenance Supervisor |
Melissa Sheflin |
x4960 |
| Housing Stability Manager |
Lori Richer |
x3150 |
|
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