Tenants Resources - GNPHC


As soon as you rent an apartment, you become a tenant. Having a successful tenancy means understanding your legal obligations, paying your rent on time, being responsible for your actions and those of your guests, and contacting the landlord if you have issues. We are here to help.

Housing Application

Application for Housing Form

Tenant Forms

Application for Housing Form


Rent Subsidy Package Form


Tenant Issues


Vehicle Registration


Pre-Authorized Payment Form


Addition to Household/ Transfer Form


Notice of Change Form

 Maintenance

If you have a maintenance request, the Property Manager will respond as quickly as possible.

Please complete the Maintenance Forms below to request a repair.

During Regular Office Hours contact the Property Manager for all maintenance concerns

After hours emergency maintenance repairs T 1.888.844.7050

 Maintenance Requests

 Tenant Information
 Financial Assistance
Emergency Assistance to Maintain Tenancy

 For emergency assistance please visit review Housing Help Centre resources.

Income Assistance

Ontario Works - Wellington County

519-837-3620 or 1-800-265-7294

129 Wyndham St. N Guelph, ON 

Apply for Ontario Works

Ontario Disability Support Program

https://www.mcss.gov.on.ca/en/mcss/programs/social/odsp/

519-822-7500 or 1-800-567-2953

1 Stone Rd. Guelph, ON

Apply for Ontario Disability Support Program

 

Service Canada Old Age Security

A monthly payment available to seniors aged 65 and older who meet eligibility requirements.  Visit the Government of Canada Website for more information on application and eligibility.

https://www.canada.ca/en/services/benefits/publicpensions/cpp/old-age-security.html

Service Canada Canadian Pension Plan

The Canada Pension  Plan (CPP) provides contributors and their families with partial replacement of earnings in the  case of retirement, disability or death. Visit the Government of Canada Website for more information on application and eligibility.

https://www.canada.ca/en/services/benefits/publicpensions/cpp.html

Canada Revenue Agency

https://www.canada.ca/en/revenue-agency.html

Child Care Subsidy

Child Care Subsidy

https://www.wellington.ca/en/social-services/cey-feesubsidy.aspx

519-837-3620 or 1-800-265-7294

129 Wyndham St. N Guelph, ON

Utility Support - Ontario Energy Board (OEB) Program

The OESP is an Ontario Energy Board (OEB) program that lowers electricity bills for lower-income households. The OESP provides a monthly credit to eligible customers based on household income and household size. The OESP credits are applied directly to eligible customers’ bills.

The program is available to all lower-income customers who have accounts with electricity distributors or unit sub-meter providers. Customers must apply to the program.

Customers who have completed their taxes within the last two years can apply online at OntarioElectricitySupport.ca. 

Customers unable to apply online can contact an intake agency. Intake agency in Guelph is Ontario Works which can be reached by phone at 519-837-2670 x3712.  Intake in the County is The Community Resource Centre in Fergus at 519-843-7000.  If you have not filed taxes within the last two years you will need to contact an intake agency.

To apply you will need:

  1. Your electricity bill account number, service address, and account holder details.
  2. The birthdates and names of all residents in your home.
  3. Social Insurance Numbers or Temporary Tax Numbers for tax-filing household members.

Applications typically take 6-8 weeks to process once all information is submitted along with signed consent. Eligible customers will receive on bill credits for 2 years.

 Community Resources
Crisis and Emergency Services
Guelph Police

Emergency: 911

Non-emergency: 519.824.1212 


Telehealth

www.ontario.ca/page/get-medical-advice-telehealth-ontario

T. 1-866-797-0000 


Here 24/7   Crisis Services

http://www.here247.ca/

T. 1-844-437-3247 


Victim Services Wellington

http://www.vswguelph.on.ca/

T. 519.824.1212 x 7304 

Legal
Legal Clinic of Guelph and Wellington

176 Wyndham Street North (Inside the Guelph Community Health Centre) Guelph, ON N1H 8N9

The Clinic is open Monday to Friday from 9:00am to 12:00pm and 1:00pm to 4:00pm

T 519.821.2100

T 1.800.628.9205 (toll free within Wellington County, outside of Guelph)

F 519.821.8192

gwlegalclinic@lao.on.ca


Landlord and Tenant Board

An independent agency that resolves disputes between residential landlords and tenants.

T 1.888.332.3234 

www.sjto.gov.on.ca/ltb

Community and Neighbourhood Services
Guelph Food Bank

T 519.767.1380 


Guelph Information (the People and Information Network-PIN)

T 519.821.0632


Shelldale Better Beginnings Better Futures

T 519.824.8498


Salvation Army

http://www.guelphsa.ca/

T 519.836.9360   


 Neighbourhood Groups

  • Brant Avenue: 519.821.9243
  • Grange Hill East: 519.836.9427
  • Onward Willow: 519.824.6892
  • Parkwood Gardens: 519.824.6340
  • Two Rivers: 519.837.4248
  • Waverly: 519.821.9677
  • West Willow Woods: 519.826.9930
Health and Wellness
Guelph General Hospital

http://www.gghorg.ca/

T 519.822.5350


Guelph Community Health Centre

http://www.guelphchc.ca/

T 519.821.6638


Canadian Mental Health Association

http://www.cmhaww.ca/

T 519.821.8089 


Local Health Integration Network Waterloo/Wellington

www.healthcareathome.ca/ww/en

T 519.823.2550 


Homewood Health Centre

http://www.homewood.org/

T 519.824.1010 


Trellis - Mental Health and Developmental Services

T 519.821.2060

http://www.trellis.on.ca/


Family and Children's Services

T 1.800.265.8300 or 519.824.2410

https://www.fcsgw.org/


Wellington-Dufferin-Guelph Public Health

www.wdgpublichealth.ca

T 1.800.265.7293


Indigenous Healing & Wellness Program Wellington-Waterloo

176 Wyndham St. N Guelph

FB @IndigenousHealingAndWellness

T 519.821.6638 x301

© 2019 County of Wellington, 74 Woolwich St. Guelph, Ontario N1H 3T9, T 519.837.2600, TF 1.800.663.0750, F 519.837.1909