COVID-19 Information and Updates
As soon as you rent an apartment, you become a tenant. Having a successful tenancy means understanding your legal obligations, paying your rent on time, being responsible for your actions and those of your guests, and contacting the landlord if you have issues. We are here to help.
Tenant Videos
Before you become a tenant there are a few important things you should know! Watch the videos below to learn more.
Video: Things to know about being a tenant |
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Video: Things to know about your lease |
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Video: Before Moving In |
The County requires 4 things before you can move in:
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Information and Resources for Tenants
I am a Tenant in a County of Wellington Building | ||||||||||||||||||||||||||||||||||||||||||||||||||||
County of Wellington Tenant Handbook |
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I am a Tenant in a Co-op or Non Profit | ||||||||||||||||||||||||||||||||||||||||||||||||||||
If you’re a member of a housing co-op or a tenant of a non profit, you may have many obligations to your landlord. Rules and regulations will vary by operator, so please contact your landlord directly if you have questions or concerns. Following are some resources to help with your successful tenancy.
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Financial Assistance | ||||||||||||||||||||||||||||||||||||||||||||||||||||
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Community Resources | ||||||||||||||||||||||||||||||||||||||||||||||||||||
City of Guelph - Community Services and Resources
Wellington County - Community Services and Resources
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Tenant Payment Portal - Resident Portal
County of Wellington |
To enhance services for our residents, Housing Services has launch a payment portal to help tenants make rental and maintenance payments online. Before you can make a payment you need to register your account. Registration is fast and easy.
Information must be entered exactly as it appears in our database. You will be prompted to create a password. Passwords must be 10 characters (1 upper case, 1 lower case, 1 number and 1 symbol)
If you are experiencing technical difficulties please contact Rubina Mian at: 519 824-7822x4710 Once you have an Account you can make set up payments from a bank account. Account Login |
Guelph Non-Profit |
To enhance services for our residents, Guelph Non-Profit has launch a payment portal to help tenants make rental and maintenance payments online. Before you can make a payment you need to register your account. Registration is fast and easy.
Information must be entered exactly as it appears in our database. You will be prompted to create a password. Passwords must be 10 characters (1 upper case, 1 lower case, 1 number and 1 symbol)
If you are experiencing technical difficulties please contact Rubina Mian at: 519 824-7822x4710
Once you have an Account you can make set up payments from a bank account.
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