Public Information for Landlords

Important Links to Resources for Landlords

Residential Tenancies Act 

 The Landlord Tenant Board

Landlord Self Help 

Q: What is the Housing Help Centre?

A: The Housing Resource Centre is a service offered by the County of Wellington to help landlords fill their vacancies and to help house seekers find market rent accommodations. The services at the Centre are FREE. More Info.

Q: Will someone come out and inspect my rental accommodations?

A: No. We do not screen rental accommodations. Listings are based on the housing criteria of the prospective tenant. The onus falls on the tenant to view the accommodation to ensure that it is suitable.

Q: Does the Centre screen potential tenants?

A: No. It is the responsibility of the landlord or property manager to screen prospective tenants.

Q: How do people learn about the services?

A: We advertise extensively through flyers and brochures in the local community. We also advertise in local newspapers.

Q: How do I register?

A: The registration process is very simple. Landlords and tenants can register via telephone and/or in person at the Housing Help Centre.

Q: How often are the vacancy listings updated?

A: Listings are updated continuously as vacant units are rented or new accommodations become available. Landlords are contacted the first week of every month for updates.

Q: How do I contact the Housing Help Centre?

A: We are located at 138 Wyndham Street North in Guelph. Our helpful staff is available Monday to Friday 8:30 am - 4:30 pm, Summer hours: 8:30 am - 4:00 pm. Our telephone number is 519.837.5492 x 4130, Fax number is 519. 837.6349 or contact by e-mail at


© 2019 County of Wellington, 74 Woolwich St. Guelph, Ontario N1H 3T9, T 519.837.2600, TF 1.800.663.0750, F 519.837.1909