Emergency Shelters

If you require emergency shelter

Please contact the Housing and Shelter Prevention and Diversion Line at: 226.821.3345 or reach out to an Emergency Shelter listed below.

If you are experiencing a mental health or addictions crisis please call HERE 24/7 at 1-844-437-3247

Find Emergency Shelter for Youth (ages 16-25)

Wyndham House

Open 24 hours-a-day, 7 days-a-week | 18 Norwich Street East, Guelph | 519.837.3892

Find Emergency Shelter for Adults & Families (ages 25+)

Stepping Stone

Open 8:00 pm - 8:00 am | 23 Gordon Street, Guelph | 519.837.0080

Find Emergency Shelter for Women in Crisis

Guelph-Wellington Women in Crisis

Available 24 hours-a-day, 7 days-a-week | 38 Elizabeth St, Guelph | 519.836.5710

Winter Response & Cold Weather Supports

Our Annualized Winter Response Programme (October to April) offers people experiencing unsheltered homelessness a warm, dedicated place to stay 24/7 during the cold winter months. 

  • In the City of Guelph, individuals are referred to 128 Norfolk for 24/7 temporary accommodations. Hotels are considered in exceptional circumstances.
  • In the County of Wellington, individuals are offered hotel rooms based on availability.

Our programme, through contracted Outreach Services, also provides tangible items such as tents, tarps, sleeping bags, warm clothing, basic essentials, transportation, storage, etc. 

If you see or know someone who may need support, contact housingstability@wellington.ca or 519.824.7822 x 3712.

Warming Stations

A list of warming stations with locations and hours and the Community Cold Weather Response Plan for individuals who are unhoused.

Losing your home?

Find Eviction Support