Important Postal Strike Updates
Due to the Canada Post Strike, the following changes are in effect for the Ontario Works clients and third-party vendors:
For Ontario Works Clients:
- Cheques and Payment Cards: Cheques and Reloadable Payment Cards will not be distributed in the mail.
- Cheque Pick-Up: Clients who typically receive cheques in the mail must contact their caseworker to make arrangements to pick-up at an Ontario Works office.
- October benefit cheques (dated September 30, 2025) will be available for pick-up between 10am – 3pm starting on Monday September 29th.
- Letters and Payment Statements: These will not be mailed and will be held until the strike concludes.
- MyBenefits Registration: Clients are encouraged to register for MyBenefits to access letters and payment details online.
- Direct Bank Deposits: These will continue without interruption.
For Ontario Works Third Party Vendors:
- Direct Bank Deposits: These will continue without interruption.
- Cheques: Cheques will not be mailed throughout the strike, consider registering for direct bank deposit.
- Contact the Ontario Works office at 519-837-2670 to make arrangements for an authorized individual cheque pick up at one of the Ontario Works offices.
Guelph Ontario Works Office
138 Wyndham St. N
Guelph, ON
Phone: 519-837-2670
Office Hours: 8:30am – 4pm
Fergus Ontario Works Office
321 St. Andrews St. W
Fergus, ON
Phone: 519-837-2670
Office Hours: 8:30am – 4pm
Apply for Ontario Works
If you don’t have enough money for food and housing and are in financial need, you can apply for financial and employment assistance through Ontario Works.
Apply Online
Apply by Phone
Ontario Disability Support Program (ODSP)
129 Wyndham Office Temporary Closure
The 129 Wyndham Street Office will close for renovations on September 20, 2024, until further notice. Starting September 23, all in-person services will be available at 138 Wyndham Street.
Contact Us
Email us or call 519.837.2670 or toll free at 1.800.265.7294
Office Hours: Monday to Friday - 8:30 am to 4:00 pm