Ontario Works Benefits and Supports

Individuals and families may require Ontario Works assistance for many different reasons. The amount of assistance issued, or the benefits that individuals may receive, is based on individual circumstances, family size, accommodation costs and other expenses. Monthly Ontario Works assistance consists of two primary benefits:

  • Basic Needs Allowance, determined by the size and age composition of your family unit
  • Shelter Allowance to assist with the costs of maintaining your current accommodations

Mandatory Benefits

For those who are eligible to receive monthly income support under Ontario Works, the following mandatory benefits are also available:

  • Prescription drug coverage
  • Basic dental care for children
  • Vision Care for children
  • Diabetic and surgical supplies
  • Medical transportation
  • Approved special diet costs
  • Employment start-up
  • Transition child benefit

Discretionary Benefits

There are also some discretionary benefits that may be available. These include, but are not limited to the following:

  • Emergency dental care for adults
  • Basic vision care for adults
  • Prosthetic appliances
  • Funerals and burials
  • Certain employment supports

Family Support Team

The Family Support Team assists Ontario Works recipients to obtain any financial resource available to them in relation to child, spousal, parental and sponsorship support. Family Support Workers also review various options for obtaining support including the negotiation of support orders and agreements. Where other legal issues are in dispute, such as custody, access and property or the matter is to be heard in a higher court, the Family Support Worker will refer the participant to Legal Aid.

For Ontario Works recipients who are already receiving support, Family Support Workers will work to ensure that the current support amount adequate and is in accordance with the Federal Child Support Guidelines (for child support).

For additional information contact:

Family Law Information Centre
74 Woolwich Street
Guelph, ON

The Ministry of the Attorney General - Family Law Information

The Ministry of Community and Social Services - Family Responsibility Office

Legal Aid Ontario

© 2023 County of Wellington, 74 Woolwich St. Guelph, Ontario N1H 3T9, T 519.837.2600, TF 1.800.663.0750, F 519.837.1909