Contact Us

Your feedback is appreciated! Below are the best ways to get in touch with the right contacts for a variety of inquiries

Missed Garbage, Green Bin, Leaf and Yard Waste?

Leave materials out (or place back out) for collection the following day.

If your materials were out on the curb by 7:00 am, sorted properly, and set out where they could be accessed safely, please contact Solid Waste Services in either of these three ways:

Missed Recycling?

As of July 1, 2025 all matters of concerning residential recycling will be handled by WM.  You can ask questions and report missed materials by calling 1.800.561.1655 or emailing canresidential@wm.com 

If you are a Wellington County business that qualifies and is registered to downtown cart collection, please contact Solid Waste Services using one of our three methods listed above.

All other questions and concerns

Please contact us in either of these two ways:

  • Call us at 519.837.2601 or 1.866.899.0248
  • Email us
Small blue scalehouse at a waste facility with traffic signs direction vehicles onto the scales

Waste Facility Hours & Locations

Visit the Waste Facilities page for the hours and locations of all County waste facilities.