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Online
Event Information
Are you facing challenges with theft in your retail environment? The surge in retail crime poses risks to staff and customers alike.
In this session, we will delve into strategies for effectively de-escalating confrontations with potentially disruptive individuals. Utilizing insights from the Retail Safety & Security Guide, which was developed by the Retail Council of Canada, WSPS and the Ontario Association of Chiefs of Police, we will examine how to manage interactions with suspicious or intoxicated individuals. Discussions will cover the responsibilities of management and staff, essential policies, and the significance of ongoing risk assessments.
Fee
Free
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