
Online via Zoom
Event Description
How can we equip employees with the skills they need to thrive—without pulling them off the job? Micro-credentialing offers a flexible, fast, and targeted solution for upskilling workers and strengthening retention.
In this 60-minute session, HWTC will share how hospitality workplaces can integrate micro-credentials into hiring and retention strategies. Drawing on over a decade of experience delivering employer-aligned training, HWTC will provide real examples of how micro-credentialing can support both new hires and frontline staff primed for advancement.
Whether you're building your talent pipeline or improving employee retention, this session will provide actionable insights and tools to support your goals.
Speaker: Kelly Palter, Co-Executive Director, Hospitality Workers Training Centre